Last Updated: February 2026
Visa Network, operating as UsHelpServices (https://ushelpservices.com) ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our passport application assistance services.
We collect personal information that you voluntarily provide to us when you use our services, including:
When you visit our website, we may automatically collect:
We use the information we collect to:
We share your information with the U.S. Department of State and other relevant government agencies as necessary to process your passport application.
We may share your information with trusted third-party service providers who assist us in operating our business, including:
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Passport application records are typically retained for a minimum of 7 years in accordance with government regulations.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at support@ushelpservices.com
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Visa Network / UsHelpServices
Website: https://ushelpservices.com
Email: support@ushelpservices.com
Phone: (321) 844-8518
Address: 870 Market Street STE 888, San Francisco, CA 94102
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.